Support

Sunbrink — Last updated July 28, 2026

Need help with Sunbrink? Start with the common fixes below — they solve most issues. If you're still stuck, reach out and we'll get back to you.

Alarm didn't ring?

Make sure notifications are allowed for Sunbrink in your device Settings.
On iOS, check that Focus/Do Not Disturb allows time-sensitive notifications.
Keep your device volume up — alarm sounds play through the notification sound channel.
Don't force-quit the app right before bed; scheduled alarms are most reliable when the app was opened recently.

Sunlight check not passing?

Point the camera toward a window or step outside — indoor lighting is often not bright enough.
Make sure Sunbrink has camera permission in your device Settings.

Purchase or subscription issues?

Use "Restore purchases" on the paywall if you reinstalled the app or switched devices.
Subscriptions are managed by Apple or Google — you can view, change, or cancel them in your App Store or Google Play account settings.
For refunds, contact Apple or Google directly; they handle all payments.

Contact us

Still need help? Email us at sunbrinkios@gmail.com and include your device model, OS version, and a short description of the problem. We aim to reply within a few business days.